Job Briefing

Sales Associate (General) - Kitchener

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Part Time

About Us

We are proud to be the world's largest hockey centric retailer. We provide Canadians with a one-of-a-kind hockey megastore concept that showcases everything related to the sport.

Job Description

As a Pro Hockey Life associate, your primary responsibility is to build a connection with the customer, providing them with everything they need and need to know to enjoy their sport. You will become a brand Ambassador, a promoter of a healthy active lifestyle and fan or participant in the game of hockey.

Description of the Role

Our ideal team member is very organized and can adapt to a continually changing workload while maintaining high levels of customer service.

Key Responsibilities

  • You will understand our customers and their needs, help them, and answer their complaints calmly and professionally.
  • Answer phone calls.
  • Ensure the store's cleanliness is up to our standards.
  • Most importantly, you will help us build relationships!

Required Education and Skills

  • A high school or post-secondary education is preferred.
  • Knowledge of hockey is essential
  • Great communication skills
  • Previous retail experience is an asset

Experience Level



As a Pro Hockey Life store associate, you will have access to discounts on all the latest gear, comprehensive training, a competitive salary, and a fun and fast-paced environment.

Hiring organization

Pro Hockey Life

Job Location Requirements 



Pro Hockey Life is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees - their diverse backgrounds, abilities and experiences make our business stronger. In accordance with the Accessibility for Ontarians with Disabilities Act, if you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

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